PRODUCT UPDATES
Microsoft Dynamics CRM
Microsoft Dynamics CRM is using caching techniques to ensure a better user
experience and a rapid-responding application. Joris Kalz has created a
small windows service called The Caching Tool which speeds up Microsoft
Dynamics CRM. Initially, it takes a few seconds when starting Microsoft
CRM for the first time, but these few seconds can feel like a few
minutes. The caching tool pings each relevant URL and, as result,
Microsoft CRM seems to be faster because some of the data is already
loaded into the cache. You can download the installation file here:
CachingTool.zip and execute the setup.exe. During installation
you will be prompted to enter the user account the service should run.
Enter the password two times and complete the installation. The Service
will automatically start after system start up but for the first time,
you have to start the service manually by typing “net start
cachingservice” into command box. For the first roundtrip there will be
only small delay (10ms) but for every following roundtrip you can
specify the delay between each ping in seconds in the config file. You can even peruse the source code at
SourceCode.zip.
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Salesforce.gif)
The Winter 2007 release for Salesforce is approaching and with it comes
many exciting new features such as:
- Reminders: Salesforce.com plans to
incorporate new reminder functionality that notifies users when they
have calendar events and tasks that are due.
- New Business Web Desktop: Salesforce.com
plans to deliver a new desktop console that enables users to customize
their Salesforce desktop with multiple application components.
- New Calendar: The calendar features a
graphical interface for weekly, monthly, or daily activities. New hover
functionality lets users mouse over any activity in the calendar to show
the details for the activity.
- Workflow & Approvals: Your workflow
rules can now act on records and change field values, enabling new
levels of process automation, control, and consistency. The approvals
engine allows you to build single-step or multi-step approval processes
on virtually any standard or custom object.
- Lotus Notes Integration: For companies
that use Lotus Notes for collaboration, Salesforce.com plans to deliver
packaged integration with Lotus Notes. With the new solution,
information can be synchronized for contacts, events, tasks, cases, and
email, making users as productive as ever from their desktop.
- Client Management: This an exciting
major enhancement to the Salesforce data model. Client Management is
based on client accounts which represent the individual consumers with
whom you do business. This new feature is great for businesses that
operate on a business-to-consumer (B2C) model.
- And many more!
Interested in learning more about the
features? Look for a webinar and client forum sponsored by Harvest
Solutions to further detail this exciting new release.
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Sage CRM SalesLogix
Sage SalesLogix has issued a warning on deploying Microsoft patch KB928388 on
systems containing Sage CRM
SalesLogix executables. This patch affects
V6.2 (all versions, including Service Pack 5) and V7.0. Once this
Microsoft patch has been installed, SalesLogix applications will not
launch. Technical details on the SalesLogix compatibility issues are
currently being investigated. Please DO NOT deploy this Microsoft patch
to production Sage CRM SalesLogix systems. Do not allow this update to
be automatically applied with Windows Update at this time. For complete
information regarding the Microsoft patch, please visit http://support.microsoft.com/kb/928388.
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