Harvest Solutions

Fall 2005

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Tips & Tricks

ACT!

Checking and Repairing Databases
Administrator users can use the Check and Repair feature to identify errors in a database and repair them. Managers and Standard users can be granted permission to check and repair a remote database they belong to. Checking and repairing a database can improve performance. For example, when you delete a record or information you no longer need, such as transaction logs or cleared activities, the disk space that holds the information becomes fragmented and cannot be used. When you check and repair your database, you remove the fragmented space so that your database processes information faster. You can also re-index your database to rebuild the indexes, which assist with searches and managing data.

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GoldMine

Working with the Lookup Wizard
The new GoldMine Lookup Wizard is a centralized search tool that helps users build SQL query strings to locate specific records and contact information stored in your GoldMine database. Guided by a step-by-step wizard, users can customize query parameters to quickly locate the information they need. You can then use the query results to create a grouping of contacts, which can then be used as a contact range for actions such as campaigns, mail merges, and so on. Query storage features allow users to save and re-use custom query parameters. To access the Lookup Wizard, select Lookup>>SQL Queries and click Build. The queries that are generated are based on Category radio buttons. You can choose Contact Information, Pending Activities (Calls, Forecasted Sales, Emails, etc.), or Completed Activities (Calls, Sales, Emails, etc.). The next series of inputs will be based on which of the Category radio buttons the user selects. After the user selects the appropriate criteria, the GoldMine Lookup Wizard: Summary dialog box will appear containing the automatically generated SQL query. The user may choose to edit the SQL query by clicking the Edit SQL button. Select the Activate SQL Statement check box to automatically run the query when you click Finish. You may also choose to run the query after selecting Finish by clicking the Query button.

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SalesLogix

Forget to install Outlook first?
If SalesLogix is installed before Outlook is installed or configured for the first time, the SalesLogix installation will not register the two files required to use Advanced Outlook Integration. To register these files, run the InstallOutlookIntegration.bat file in the SalesLogix folder.

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