ARTICLE: What is the most important aspect of ensuring a successful CRM Implementation?

By: Sid Lejfer, President of Harvest Solutions

Introduction

One of the frequent questions I get from our prospects is what we think is the most important aspects of ensuring a successful CRM implementation? Although there are many components in a CRM implementation, our experience shows that the initial needs assessment and development of a comprehensive statement of work is the most important aspect of ensuring a successful CRM implementation. It is the blueprint and foundation of your system. The Harvest Solutions Methodology refers to this as the Visualize Phase. Read more >>

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