Harvest Solutions is a Customer Relationship Management (CRM) , Sales Force Automation (SFA) and Business Analytics (BA) consulting and training firm specializing in small to medium size businesses. We provide a variety of services to increase the effectiveness of CRM systems, including needs assessment, planning, customization, implementation, data integration, training and support.
Our staff of knowledgeable IT professionals has many years of experience in the CRM industry, and has developed a clear methodology for successful implementation of technical CRM projects. Our firm is committed to a planned approach that involves applying a defined set of processes and procedures to each customer engagement in a systematic manner, insuring that each project is delivered on time and on budget with total customer satisfaction. The Harvest Solutions methodology has been developed by combining industry standard practices with years of technical knowledge and customer relationship management experience.
Our Harvest Solutions team works with the customer to build a strong foundation and grow upon it. We identify customer needs - implementing key items first - thus putting valuable resources in strategic areas that will result in a rapid return on investment. We will perform a needs assessment, based on our methodology, where we know what questions to ask, whom to ask and help facilitate multiple departments. At the end of this process we create a blueprint for building a successful implementation.
We are certified business partners of Salesforce,
Microsoft Dynamics CRM,
and
Sage SalesLogix
™
contact management software.
Please contact us to learn more about how Harvest Solutions can help you manage customer relationships for greater profitability.
