William (Bill) Goulette is the Practice Director for Dynamics CRM and Integration at Harvest Solutions. Bill specializes in helping clients understand their Customer Relationship Management (CRM) processes from pre-sales all the way to closure.
Bill has 20 years of experience in Sales, Marketing, IT and Customer Service. He is a Microsoft Certified Technology Specialist in Dynamics, a Microsoft Certified Systems Engineer, a Microsoft Certified Systems Administrator, a Microsoft Certified Database Administrator, a Salesforce Certified Administrator, a Salesforce Certified Consultant and a Salesforce Certified Force.com Developer.
His product expertise includes Dynamics CRM, Salesforce.com, Scribe, CastIron, Boomi, Crystal Reports, CrystalReports.com, Microsoft SQL Server, Microsoft Server 2003 – 2008, and Microsoft Office.
At Harvest Solutions, Bill has held a number of roles, including Senior Business Analyst, Developer, and Project Manager. This background allows him to develop full-spectrum CRM solutions for clients including NetSmart and Crystal Financial.
Prior to Harvest Solutions, Bill held Senior Consultant positions at both Navint and Surebridge, and was an Internal Applications Manager at ManagedOps.com. He also served four years in the United States Armed Forces, where he was a member of the honor guard.
Bill takes his commitment to service seriously in his personal life. He is an active member of his church community. Bill lives with his wife and four children. He is both a foster and adoptive parent.
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