Company Expands Digital Customer Engagement Services and Continues Geographic Growth in United States
PHILADELPHIA, Pa. – January 29, 2015 – LiquidHub, a digital integrator that partners with businesses to improve customer engagement and drive growth, today announced the acquisition of two leading Salesforce Silver Consulting Partners from the Salesforce Partner Program, ClosedWon headquartered in Albuquerque, and Harvest Solutions with offices in Boston and San Francisco. Following the company’s recent purchase of Foundry9, a digital marketing agency located in New York City, the strategic acquisitions add key capabilities supporting full-scale, enterprise-wide digital customer engagement solutions, and a greater footprint across the United States.
Harvest Solutions and ClosedWon both bring intricate knowledge of customer relationship solutions to LiquidHub’s capabilities. ClosedWon and Harvest are both leading Salesforce partners that specialize in innovative implementations to help engage customers, collaborate internally, integrate systems and better act on the strategic insights discovered in their clients’ data.
The acquisitions will add 30 professionals with Salesforce proficiency to the LiquidHub team, including leaders Sid Lejfer of Harvest Solutions and Mark Morris of ClosedWon.
As stated in the Gartner report, Agenda Overview for CRM and Customer Experience, in January 2015: "In a hyper-connected world of people, businesses and things, the concept of ‘customer’ is redefined, and the ability to provide seamless customer experiences from mobile devices to face-to-face interactions, and from phone calls to social media, is what will differentiate those who succeed and those who fail.” LiquidHub’s commitment to Salesforce as the customer engagement platform of choice ensures this seamless experience for our customers and their customers.
“As we continue to execute more aggressive growth plans, our acquisition of ClosedWon and Harvest Solutions is the latest example of our commitment to strengthening LiquidHub’s position as a Salesforce partner for our clients,” said Jonathan Brassington, CEO of LiquidHub. “From their extensive expertise in customer relationship management technologies to cultivating innovative cultures and providing exceptional customer service, ClosedWon and Harvest Solutions will enhance what we offer to our clients who are determined to optimize the latest technology and leverage digital customer engagement to drive growth.”
LiquidHub partners with global healthcare and financial services brands to deliver technology innovation and integration, a market that is projected to see continued growth as customer engagement, analytics and multi-channel integration remain top-of-mind for chief marketing and information officers alike.
ClosedWon is a Salesforce Silver Cloud Alliance Partner that provides custom mobile and desktop solutions for business across the Salesforce Customer Success Platform. ClosedWon specializes in innovative implementations for healthcare, finance, energy, and other commercial sectors that need to engage clients, collaborate internally, integrate systems, and better act on the strategic insights discovered in their data.
About Harvest Solutions
Harvest Solutions’ goal is to build a CRM system for organizations that help analyze customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs. With a planned and phased approach, Harvest helps companies launch CRM initiatives efficiently by examining current business, sales, marketing, and customer service processes.
Headquartered outside Philadelphia, LiquidHub is a digital integrator that partners with businesses to improve customer engagement and drive growth. With operations in North America, Asia, and Europe, we empower the leading global healthcare and financial services companies through technology innovation. Our customer successes are the result of a culture rooted in thought leadership and delivery excellence. For more information about LiquidHub, please visit www.liquidhub.com.
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