LiquidHub Accelerates Growth With Acquisition of Two Salesforce Partners

Posted by Cathy Boudreau on Jan 28, 2015 10:00:00 AM

Company Expands Digital Customer Engagement Services and Continues Geographic Growth in United States

LiquidHubPHILADELPHIA, Pa. – January 29, 2015 – LiquidHub, a digital integrator that partners with businesses to improve customer engagement and drive growth, today announced the acquisition of two leading Salesforce Silver Consulting Partners from the Salesforce Partner Program, ClosedWon headquartered in Albuquerque, and Harvest Solutions with offices in Boston and San Francisco. Following the company’s recent purchase of Foundry9, a digital marketing agency located in New York City, the strategic acquisitions add key capabilities supporting full-scale, enterprise-wide digital customer engagement solutions, and a greater footprint across the United States.

Harvest Solutions and ClosedWon both bring intricate knowledge of customer relationship solutions to LiquidHub’s capabilities. ClosedWon and Harvest are both leading Salesforce partners that specialize in innovative implementations to help engage customers, collaborate internally, integrate systems and better act on the strategic insights discovered in their clients’ data.

The acquisitions will add 30 professionals with Salesforce proficiency to the LiquidHub team, including leaders Sid Lejfer of Harvest Solutions and Mark Morris of ClosedWon.

As stated in the Gartner report, Agenda Overview for CRM and Customer Experience, in January 2015:  "In a hyper-connected world of people, businesses and things, the concept of ‘customer’ is redefined, and the ability to provide seamless customer experiences from mobile devices to face-to-face interactions, and from phone calls to social media, is what will differentiate those who succeed and those who fail.” LiquidHub’s commitment to Salesforce as the customer engagement platform of choice ensures this seamless experience for our customers and their customers.

 “As we continue to execute more aggressive growth plans, our acquisition of ClosedWon and Harvest Solutions is the latest example of our commitment to strengthening LiquidHub’s position as a Salesforce partner for our clients,” said Jonathan Brassington, CEO of LiquidHub. “From their extensive expertise in customer relationship management technologies to cultivating innovative cultures and providing exceptional customer service, ClosedWon and Harvest Solutions will enhance what we offer to our clients who are determined to optimize the latest technology and leverage digital customer engagement to drive growth.”

LiquidHub partners with global healthcare and financial services brands to deliver technology innovation and integration, a market that is projected to see continued growth as customer engagement, analytics and multi-channel integration remain top-of-mind for chief marketing and information officers alike.

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About ClosedWon

ClosedWon is a Salesforce Silver Cloud Alliance Partner that provides custom mobile and desktop solutions for business across the Salesforce Customer Success Platform. ClosedWon specializes in innovative implementations for healthcare, finance, energy, and other commercial sectors that need to engage clients, collaborate internally, integrate systems, and better act on the strategic insights discovered in their data. 

About Harvest Solutions

Harvest Solutions’ goal is to build a CRM system for organizations that help analyze customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs.  With a planned and phased approach, Harvest helps companies launch CRM initiatives efficiently by examining current business, sales, marketing, and customer service processes.

About LiquidHub

Headquartered outside Philadelphia, LiquidHub is a digital integrator that partners with businesses to improve customer engagement and drive growth.  With operations in North America, Asia, and Europe, we empower the leading global healthcare and financial services companies through technology innovation. Our customer successes are the result of a culture rooted in thought leadership and delivery excellence. For more information about LiquidHub, please visit www.liquidhub.com.

 

Salesforce and others are trademarks of salesforce.com, inc.

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Topics: Harvest Solutions

Harvest Solutions and Lexnet Consulting Group Join Forces

Posted by Cathy Boudreau on Nov 3, 2014 3:42:00 PM

The Combined Organization to Provide a Wide Range of Services on the Salesforce Customer Success Platform

Harvest Solutions and Lexnet Consulting Group Join ForcesWaltham, MA - (November 3, 2014) -- Harvest Solutions (“Harvest”), a Salesforce Silver Cloud Alliance Partner, today announced that Lexnet Consulting Group (“Lexnet”), based in the San Francisco Bay Area, will become a part of Harvest Solutions. The combined organization has a large portfolio of successful Salesforce customers.

“We had initially forged a strategic alliance with Lexnet to share best practices and to provide even wider geographic and industry-specific coverage for our customers,” said Sid Lejfer, managing partner at Harvest. “Since we discovered many synergies through the course of the alliance, we decided that we should join forces as one organization. We’re thrilled to have the Lexnet team on board.

“Harvest has done an excellent job of providing innovative solutions on the Salesforce platform,” said Steve Chipman, founder of Lexnet. “Their portfolio and their team will help our group offer more options to Salesforce customers and to organizations that are considering Salesforce as a wide-ranging solution. For example, as part of Harvest, we have more depth and experience to share in verticals such as biotechnology and wealth management. Also, we can now offer proven, native accounting functionality on the Salesforce platform."

About Harvest Solutions

Harvest Solutions is more than just a Customer Relationship Management (CRM) consulting firm. For over 20 years, we have developed a successful, solutions-based team that has helped hundreds of small and medium-sized businesses enhance internal marketing, sales and other various departments’ processes, including customer service and social business.

We’re dedicated to helping businesses find solutions that align with their goals by leveraging a variety of data management and technology based solutions. And, we continue to establish partnerships and explore new and innovative technologies to deliver the absolute best solutions for our clients. Harvest Solutions is a certified business partner for Salesforce.com and HubSpot inbound marketing. For more information, please visit our website at http://www.harvestsolutions.net or call us at (781) 530-3736.

About Lexnet

Lexnet has been providing CRM solutions since 1999. The company has delivered implementation services for hundreds of companies across industries that include: software; financial services; healthcare and higher education. Lexnet has consistently maintained a focus on ensuring that organizations invest their CRM budgets in ways that ensure the highest user adoption and the greatest positive business impact.

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Topics: Press Release, Harvest Solutions

Harvest Solutions Announces Vice President of Sales

Posted by Cathy Boudreau on Jul 10, 2014 12:39:37 PM

Waltham, MA, July 1, 2014:  Harvest Solutions announced today the promotion of John Rounseville to Vice President of Sales.

John Rounseville Vice President of SalesJohn brings a wealth of experience to the Vice President of Sales position.  Serving as the Director of Business Development for the past two years at Harvest Solutions, John’s responsibilities included client acquisition as well as working on complex CRM engagements with Small Business, Mid-Market, and Commercial Accounts, with a focus on the Life Science, Financial Service, and Tech sectors.

Prior to working at Harvest Solutions, John was the Director of Sales and Marketing Process Improvement at Horizon Lines, a leading domestic ocean shipping and integrated logistics company.

In John’s new role, he will continue to work on client acquisitions, but will also oversee Harvest Solutions’ growing sales team.  John will work with his sales team to provide a structured and coordinated sales effort to help grow the business.

Sidney Lejfer, Managing Partner of Harvest Solutions, notes, “I am pleased to announce John as our Vice President of Sales.  John’s enthusiasm, experience, leadership and dedication since joining Harvest Solutions have been critical in establishing sales focus and customer satisfaction.  I have the utmost confidence that John’s ability to build on his efforts will promote further growth at Harvest Solutions.”

“The CRM industry continues to grow year over year,” states Rounseville.  “With the continued expansion of the core Salesforce solution along with CRM enhancement products on the Salesforce AppExchange, I look forward to exceeding customer expectations and growing our sales team as well as our business.”

About Harvest Solutions

Harvest Solutions is more than just a Customer Relationship Management (CRM) consulting firm. For over 20 years, we have developed a successful, solutions-based team that has helped hundreds of small and medium-sized businesses enhance internal marketing, sales and other various departments’ processes, including customer service and social business.

We’re dedicated to helping businesses find solutions that align with their goals by leveraging a variety of data management and technology based solutions. And, we continue to establish partnerships and explore new and innovative technologies to deliver the absolute best solutions for our clients. Harvest Solutions is a certified business partner for Salesforce.com and HubSpot inbound marketing. For more information, please visit our website at http://www.harvestsolutions.net or call us at (781) 530-3736.

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Topics: Press Release, Harvest Solutions

Harvest Solutions Announces Social Media Marketing Manager

Posted by Cathy Boudreau on Jan 8, 2013 1:35:00 PM

Cathy Boudreau, Social Media Marketing ManagerWaltham, MA, January 8, 2013:  Harvest Solutions announced today that Cathy Boudreau has been promoted to Social Media Marketing Manager.

Harvest Solutions has been very proactive with Social Media and wants to enhance and expand their social media presence.  Cathy's previous experience give her the foundation for this new role.  As the Social Media Marketing Manager, she will be responsible for creating and analyzing Harvest Solutions' social media strategies to drive website traffic & maintain client retention.  Additionally she will monitor, develop and engage our social communities through various social networks including Twitter, Facebook, LinkedIn and the Harvest Insight Blog. To assist her in these responsibilities, she will be heavily using HubSpot Inbound Marketing integrated with Salesforce.

Harvest Solutions had previously outsourced the Social Media Manager position.  “As a service provider for our own clients, we felt as though there were benefits in outsourcing this position initially.  However, now that we have learned the ropes and best practices, it makes sense to bring the role in-house,” noted Sidney Lejfer, Managing Partner of Harvest Solutions.

“I am excited to take on this new role as the Social Media Marketing Manager.  It will allow me to interface more with our fans and customers, get a feel for what they need in a CRM implementation partner and provide valuable educational information,” stated Cathy Boudreau.

Please feel free to join us on our social channels – on Twitter @HarvestCRM, on Facebook at http://www.facebook.com/HarvestSolutions, or on LinkedIn.

About Harvest Solutions

Harvest Solutions is more than just a Customer Relationship Management (CRM) consulting firm. For over 20 years, we have developed a successful, solutions-based team that has helped hundreds of small and medium-sized businesses enhance internal marketing, sales and other various departments’ processes, including customer service and social business.

We’re dedicated to helping businesses find solutions that align with their goals by leveraging a variety of data management and technology based solutions. And, we continue to establish partnerships and explore new and innovative technologies to deliver the absolute best solutions for our clients. Harvest Solutions is a certified business partner for Salesforce.com, Nimble, Microsoft Dynamics CRM and HubSpot inbound marketing. For more information, please visit our website at http://www.harvestsolutions.net or call us at (781) 530-3736.

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Topics: Social Media, Social CRM

Harvest Solutions Opens Norwalk, CT Office

Posted by Cathy Boudreau on Apr 25, 2012 9:33:00 AM

Dan PurvisWaltham, MA, April 10, 2012:  Harvest Solutions announces the opening of a Norwalk, Connecticut office serving the Metro New York area and Bermuda. This office will specialize in the cloud-based CRM application, Salesforce.com, with an emphasis on the financial service industry. This office will be run under the management of Dan Purvis, Director of Business Development.

Dan’s responsibilities include new business development, client acquisition, and building the Harvest Solutions Financial Services vertical. Prior to joining Harvest Solutions, Dan was a Senior Account Executive at Salesforce.com on their Financial Services team. Dan’s financial services background spans fifteen years where he worked primarily in banking with clients from the insurance, law, capital markets and wealth management industries. Passionately driven by his customers’ success, Dan enjoys creating vision and excitement for transformational solutions leveraging Salesforce.com’s social, mobile, and development platforms. Dan’s experience with Salesforce and Financial Services will help clients maximize the use of Salesforce.

Sid Lejfer, president of Harvest Solutions, stated, "We are excited about opening an office in Norwalk, CT.  We see financial services as a growing business community and a tremendous opportunity for the Salesforce.com/CRM marketplace. We are fortunate to have Dan Purvis running our office. He brings tremendous amount of experience to our organization."

“By expanding into Connecticut, Harvest Solutions will address the financial service industry’s growing needs for Salesforce.com expertise. I am excited for the opportunity to launch Harvest Solutions’ Connecticut office,” commented Purvis.

The Harvest Solutions’ Connecticut office is located at 40 Richards Avenue, 3rd Floor, Norwalk, CT 06854 and can be reached via phone at (347)-281-2269. Additionally, Dan can be reached via email at dpurvis@harvestsolutions.net.

About Harvest Solutions

At Harvest Solutions, our goal is to build a CRM system for your organization that will help you analyze your customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs. With our planned and phased approach, we will help your company launch a CRM initiative efficiently by examining your current business, sales, marketing, and customer service processes. We are a group of responsive and knowledgeable professionals with a clear course of action to your CRM project. Harvest Solutions is a certified business partner for Salesforce.com and Microsoft Dynamics CRM. For more information, please visit Harvest Solutions online.

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Topics: Press Release, CRM, Harvest Solutions

Harvest Solutions Adds Sales Resources

Posted by Cathy Boudreau on Apr 17, 2012 9:29:00 AM

Waltham, MA, April 10, 2012:  Harvest Solutions today announced that three senior sales resources have joined the firm. 

Dan PurvisDan Purvis is a Director of Business Development and will focus on accounts in the Metro NY area and Bermuda.  His responsibilities include new business development, client acquisition, and building the Harvest Solutions Financial Services vertical.  Prior to joining Harvest Solutions, Dan was a Senior Account Executive at Salesforce.com on their Financial Services team. Dan’s financial services background spans fifteen years where he worked primarily in banking with clients from the insurance, law, capital markets and wealth management industries.  Passionately driven by his customers’ success, Dan enjoys creating vision and excitement for transformational solutions leveraging Salesforce.com’s social, mobile, and development platforms.  Dan’s experience with Salesforce and Financial Services will help clients maximize the use of Salesforce.

Dan PurvisJohn Rounseville is also a Director of Business Development whose focus will be on accounts in the New England and Florida regions.  His responsibilities include new business development and client acquisition.  Prior to joining Harvest Solutions, John was the Director, Sales and Marketing Process Improvement at Horizon Lines, a leading domestic ocean shipping and integrated logistics company.  John has the unique skill set of both selling and process improvement experience, and has a deep understanding of the challenges involved with CRM implementation, integration and adoption.  His strategic thinking, tactical planning, and ability to cultivate client relationships will be a big asset for both Harvest Solutions and their clients.

Karen HoltKaren Holt is an Account Executive on smaller accounts for all of our locations (New England and Florida).  Prior to joining Harvest Solution, Karen was a Senior Consultant with a technology consulting firm for LexisNexis InterAction CRM. She was responsible for guiding financial services and professional consulting clients through requirements gathering, design, configuration, data migration and deployment of their CRM solution, and uncovering new opportunities for product expansion.  Karen brings over 25 years of experience providing pre and post sales software application support and training, project and product management for client/server and web-based hosted solutions in desktop publishing, document management, and real-time news distribution. Her passion for building trusted relationships and achieving customer satisfaction has been recognized by co-workers who see her as an “exceptional people person” driving projects from initiation to completion.

“We are excited to add these new sales resources to our team. Dan, John and Karen bring extensive expertise in both business and sales and will help us continue the growth of our firm,” noted Sid Lejfer, Managing Partner of Harvest Solutions.

About Harvest Solutions

At Harvest Solutions, our goal is to build a CRM system for your organization that will help you analyze your customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs.  With our planned and phased approach, we will help your company launch a CRM initiative efficiently by examining your current business, sales, marketing, and customer service processes.  We are a group of responsive and knowledgeable professionals with a clear course of action to your CRM project. Harvest Solutions is a certified business partner for Salesforce.com and Microsoft Dynamics CRM.  For more information, please Harvest Solutions online or call us at (781) 530-3736.  Be sure to join us socially on Twitter @HarvestCRMFacebook, and LinkedIn.

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Topics: Press Release, Harvest Solutions

The Technion Honors New England Leader

Posted by Cathy Boudreau on Jul 20, 2011 7:49:00 AM

Sid Lejfer receives Technion HonorsNew York, NY, July 1, 2011- Sidney C. Lejfer , President and CEO of Harvest Solutions, received an honorary fellowship from the Technion-Israel Institute of Technology during the Technion International Board of Governors (BOG) Meeting in Haifa, June 12-15.

“This honor is in recognition of Mr. Lejfer’s enthusiastic leadership at the local and national levels,” said Technion President Prof. Peretz Lavie.

An up-and-coming leader of the American Technion Society, Sid was past president of the ATS New England Region and is now chairman of board. He is also a member of the national Board and is the ATS Assistant Treasurer. He and his wife Nancy established the Berl Lejfer and Alan J. Tichnor Memorial Endowed Scholarship, in dedication to both of their fathers. Other contributions have included gifts to the Nano-Floor (Floor 5) of the Dalia Maydan Center for Advanced Material Studies, and the renovation of the Abraham and Sonya Slifka Auditorium.

Joined at the ceremony by his wife Nancy and four children, Mr. Lejfer is involved with numerous causes in addition to the ATS, including AIPAC, Friends of the New England Holocaust Memorial, Congregation Mishkan Tefila and Combined Jewish Philanthropies.

Some 210 attendees participated in the BOG, which came to a close with an event inaugurating a year of celebration of the laying of the Technion cornerstone in 1912.  

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The Technion-Israel Institute of Technology is Israel’s leading science and technology university.  Home to the country’s first winners of the Nobel Prize in science, it commands a worldwide reputation for its pioneering work in nanotechnology, computer science, biotechnology, water-resource management, materials engineering, aerospace and medicine.  The majority of the founders and managers of Israel’s high-tech companies are alumni.  Based in New York City, the American Technion Society (ATS) is the leading American organization supporting higher education in Israel, with offices around the country.

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Topics: Sidney C. Lejfer, Press Release, Harvest Solutions

Harvest Solutions Announces Partnership with Broadlook

Posted by Cathy Boudreau on Jun 21, 2011 11:24:00 AM

The leading developer of Internet research software that empowers users to leverage the Internet

Broadlook - The Data Technology Company Waltham, MA, June 20, 2011 – Harvest Solutions, a Customer Relationship Management (CRM) consulting firm, has announced their solution partnership with Broadlook Technologies.  The partnership combines advanced Internet research and data cleansing technology from Broadlook with the CRM expertise and consulting from Harvest Solutions.

Broadlook solutions automate the research of B2B Company and Contact Information from the Internet in real-time then seamlessly transforms the data into business-ready information for Sales and Marketing, Business development and recruiting.  The Broadlook CRM Suite is a plug-in for Dynamics CRM that stops dupes by automatically transforming data to standard naming conventions; eliminates the manual entry of contact information into CRM; and brings fresh data from publicly indexed LinkedIn pages, corporate websites, SEC filings and other web sources into CRM, then mashes that data up with existing Accounts, Contacts and Leads.

“We are excited to partner with Harvest Solutions,” said Paul Cielinski, Director of CRM at Broadlook Technologies.  “Bringing together our revolutionary plug-in for Dynamics CRM 4 & 2011, with Harvest Solutions’ extensive CRM knowledge will provide clients with an advantage to keeping their CRM data fresh and clean.”

Sid Lejfer, president of Harvest Solutions states, “Broadlook offers an organization using CRM the ability to identify the target organizations of key interest, qualify the contact and lead data for themselves, and see further into the account and identify those who would be most interested in seeing the product or services offered.”

About Harvest Solutions
At Harvest Solutions, our goal is to build a CRM system for your organization that will help you analyze your customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs. With our planned and phased approach, we will help your company launch a CRM initiative efficiently by examining your current business, sales, marketing, and customer service processes. We are a group of responsive and knowledgeable professionals with a clear course of action to your CRM project.  For more information, please visit our website at http://www.harvestsolutions.net or call us at (781) 530-3736.  You can also join us socially on Twitter @HarvestCRM, on Facebook at http://www.facebook.com/HarvestSolutions, or on LinkedIn.

About Broadlook
Broadlook offers intuitive research solutions that automatically pull in real-time and business-ready information from the internet for sales and marketing, business development and recruitment. With Broadlook solutions, you have access to current B2B companies and contact information right within your CRM System.  Visit their website at www.broadlook.com.

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Topics: Press Release, Harvest Solutions

Harvest Solutions Announces Solution Partnership with Nimble

Posted by Cathy Boudreau on Mar 25, 2011 1:18:00 PM

New Social CRM Platform Nimble Transforms the Way People Manage Relationships

Nimble solution partnerWaltham, MA, March 18, 2011 – Harvest Solutions, a Customer Relationship Management (CRM) consulting firm, has announced their solution partnership with Nimble.  Nimble Contact is a social CRM platform that combines relationship management and social engagement into an affordable web-based solution.  It integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into one seamless, intuitive environment, empowering small businesses in today’s socially connected world to attract and retain the right customers.

Created by Jon Ferrara, the founder of GoldMine, a pioneering SFA/CRM product, Nimble Contact is the only solution on the market that integrates the “4 Cs” -- contacts, calendar, communications and collaboration -- to enable professionals to effectively manage the way they see, hear and connect with their company's most important asset: their business contacts.

“The problem today is our contacts and our communications are in too many places,” said Jon Ferrara, CEO of Nimble. “Between IM, text messaging, LinkedIn, Facebook, Twitter, Skype and email, we can't keep track of it all. Trying to manage all of this in eight different tabs on your browser isn't the solution. We created Nimble to solve our own needs and we’re bringing it to the world to help small businesses solve theirs.”

Sid Lejfer, president of Harvest Solutions states, “We have worked with Jon in the past and we are excited to announce this new partnership with Nimble.  We are pleased to offer our customers Nimble Contact which unifies email, calendar and social channels in one application.  This will allow our customers to easily see all of the communications made with their contacts no matter where the conversations took place.

Nimble Contact is the next evolution in relationship management – a social relationship manager that makes it fun and easy to nurture personal and business relationships.

About Harvest Solutions
At Harvest Solutions, our goal is to build a CRM system for your organization that will help you analyze your customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs. With our planned and phased approach, we will help your company launch a CRM initiative efficiently by examining your current business, sales, marketing, and customer service processes. We are a group of responsive and knowledgeable professionals with a clear course of action to your CRM project.  For more information, please visit our website at http://www.harvestsolutions.net or call us at (781) 530-3736.  You can also join us socially on Twitter @HarvestCRM, on Facebook at http://www.facebook.com/HarvestSolutions, or on LinkedIn.

About Nimble
Nimble was founded in 2009 to help small businesses transform their communities into business opportunities. Nimble opens a whole new channel for businesses to engage customers in two-way dialogue, leveraging the power of traditional CRM and social media with its web-based social CRM platform, Nimble Contact. Located in Santa Monica, Nimble is in the heart of the Southern California tech community. Please join the conversation on Nimble’s Facebook page at www.facebook.com/nimble, LinkedIn and on Twitter @nimble.

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Topics: Press Release, Harvest Solutions, Social Media, Social CRM, Nimble

Harvest Solutions makes Social Connection with Cloud Computing Users

Posted by Cathy Boudreau on Mar 17, 2011 7:15:00 PM

Massachusetts-based CRM consulting firm expands online presence with social media

Waltham, MA – Harvest Solutions, an organization with experts in the market of cloud computing software, is expanding its online presence through Facebook, Twitter, YouTube and a blog, which re-launched March 15, 2011.

Harvest Solutions builds CRM systems for organizations to help analyze customers and opportunities, follow fast moving trends and identify and strengthen successful marketing programs. With a planned and phased approach, Harvest launches CRM initiatives efficiently by examining current business, sales, marketing, and customer service processes.

“We believe Customer Relationship Management is both a service and a philosophy,” said Sid Lejfer, Owner of Harvest Solutions, “and we are excited to extend our customer service through social media avenues in order to help our clients.”

Harvest Solutions is also committed to increasing communication about CRM services among sales and marketing professionals in a variety of markets, and that includes dedicated social media efforts.

About Harvest Solutions
Harvest Solutions, a Customer Relationship Management (CRM), Sales Force Automation (SFA) and Business Analytics (BA) consulting firm specializing in small to medium size businesses, provides a variety of services to increase the effectiveness of CRM systems, including needs assessment, planning, customization, implementation, data integration, training and support to a variety of markets including financial services, non-profit, construction management, and health & wellness.

Harvest Solutions is a certified business partner of Salesforce, Microsoft Dynamics CRM, Nimble and Hubspot.

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Topics: Press Release, Harvest Solutions