Company Expands Digital Customer Engagement Services and Continues Geographic Growth in United States
Harvest Solutions and ClosedWon both bring intricate knowledge of customer relationship solutions to LiquidHub’s capabilities. ClosedWon and Harvest are both leading Salesforce partners that specialize in innovative implementations to help engage customers, collaborate internally, integrate systems and better act on the strategic insights discovered in their clients’ data.
The acquisitions will add 30 professionals with Salesforce proficiency to the LiquidHub team, including leaders Sid Lejfer of Harvest Solutions and Mark Morris of ClosedWon.
As stated in the Gartner report, Agenda Overview for CRM and Customer Experience, in January 2015: “In a hyper-connected world of people, businesses and things, the concept of ‘customer’ is redefined, and the ability to provide seamless customer experiences from mobile devices to face-to-face interactions, and from phone calls to social media, is what will differentiate those who succeed and those who fail.” LiquidHub’s commitment to Salesforce as the customer engagement platform of choice ensures this seamless experience for our customers and their customers.
“As we continue to execute more aggressive growth plans, our acquisition of ClosedWon and Harvest Solutions is the latest example of our commitment to strengthening LiquidHub’s position as a Salesforce partner for our clients,” said Jonathan Brassington, CEO of LiquidHub. “From their extensive expertise in customer relationship management technologies to cultivating innovative cultures and providing exceptional customer service, ClosedWon and Harvest Solutions will enhance what we offer to our clients who are determined to optimize the latest technology and leverage digital customer engagement to drive growth.”
LiquidHub partners with global healthcare and financial services brands to deliver technology innovation and integration, a market that is projected to see continued growth as customer engagement, analytics and multi-channel integration remain top-of-mind for chief marketing and information officers alike.