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Microsoft CRM Software Tip & Trick: Online Chat Feature For Support

  
  
  
Those using Dynamics CRM 4.0 software as a support tool may find a more customer-responsive retains customers and boosts the CRM software morale – especially when an online chat feature is offered to their support base.  This is possible with CRM software using OnlineHelp from WaveAccess (http://wave-access.com/Public_en/online_help.aspx).  This brings supporting clients with Dynamics CRM into the present age giving customers the sense that they are important enough to warrant a real persons assistance.

Microsoft CRM Software Tip & Trick: Improving CRM User Interface

  
  
  
Microsoft CRM Section Formatting

When building forms in Microsoft CRM software, one of the simpler ways to improve the user interface is often overlooked: Section Formatting. Most people blow right past the Formatting tab on the section creation dialog box. By selecting the fixed width formatting option, it makes the user interface a little more conducive to fitting data fields into the given space.

Microsoft CRM Tip & Trick: Moving a Scribe Insight Instance

  
  
  
Scribe Elite Reseller

Scribe Insight is arguably the most popular data integration and data migration tool for the Microsoft Dynamics CRM application. As such, it's fairly common to encounter situations where the application is installed on one server but the some part of it needs to be moved to another server. We will review the steps to affect this transfer process. For our example the original and new SQL servers will be the same version.

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