The Benefits of On-Demand CRM
Posted by Sid Lejfer on Thu, Oct 15, 2009
Over the past several years, Software as a Service (SaaS) continues to have a big impact in the CRM marketplace. Salesforce.com has expanded its offerings with Force.com, NetSuite had a successful public offering, and Microsoft released its SaaS product, "Live".
There are many factors involved in this significant shift from the traditional software purchase and implementation to the On-Demand offerings. For the larger enterprise user, there may be implementation fatigue from the long, drawn-out and expensive projects from the late 1990's and early 2000's. For the small and mid-market business, the elimination of the traditional software purchase and the need for less internal resources and infrastructure is very attractive.
Today, initial roadblocks for even considering on-demand solutions have mostly been removed and previous uneasiness has been replaced with general acceptance and a better understanding of the considerable advantages SaaS delivers.
We have put together an eBook that summarizes the top reasons why companies today are implementing On-Demand CRM including:
- Flexible pricing, licensing and scalability
- Decrease in hardware requirements and support
- Remote management & administration
- Faster and easier deployment
To read more reasons, please download our eBook: TOP 20 REASONS TO IMPLEMENT ON-DEMAND CRM.