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Salesforce Product Update: Lookup Filters

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Salesforce Select Consulting PartnerLookup filters are administrator settings on lookup, master-detail, and hierarchical relationship fields that restrict the valid values and lookup dialog results for the field. The restrictions for the field are based on criteria such as a field on the lookup object or the user's profile. If a user manually types an invalid value in the field when editing a record and clicks Save, Salesforce.com blocks the save and displays an error message. Administrators can customize the error message.

Lookup filters improve user productivity and ensure data quality. For example, restrict the Account Name lookup field on opportunities to only allow accounts with a record type of Customer, filtering out Partners and Competitors. Or, if you have a custom relationship field that references accounts and your organization has numerous inactive accounts, restrict users to choosing active accounts only. Each object can have up to five active lookup filters.

Questions on limitations, best practices and managing the lookup filters?  In New England, contact Jay Rivard at (781) 530-3736 x102 or jrivard@harvestsolutions.net. In Florida, contact Enrique Rairan at (954) 509-3761 or erairan@harvestsolutions.net.


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