Salesforce CRM Software Tip &Trick: Test Deliverability
Posted by Cathy Boudreau on Tue, Dec 14, 2010
CRM Software, Salesforce.com, sends email from 34 IP addresses. If your organization blocks any of these IP addresses, users might not receive all email sent from Salesforce. To verify your organization can receive email from each IP address:
- Click Your Name | Setup | Administration Setup | Email Administration | Test Deliverability.
- Enter your business email address.
- Click Send. Salesforce.com CRM Software simultaneously sends a test email from all 34 IP addresses to the email address you entered. Each test message specifies the IP address from which it was sent.
- Check the email account to make sure all 34 test emails were received.
- If you received less than 34 test messages, your organization's email administrator must whitelist the Salesforce.com IP ranges on your organization's email server. Whitelisting an IP address allows the email server to receive email from an IP address that might otherwise be blocked. The Salesforce.com IP ranges are:
- 202.129.242.64 to 202.129.242.65
- 204.14.232.64 to 204.14.232.79
- 204.14.234.64 to 204.14.234.79
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