How to Hire Sales Reps with "CRM Savvy"

A critical factor in your Customer Relationship Management (CRM) success is to hire and develop sales representatives who will embrace your CRM system as one of their most valuable sales tools. Not every sales rep is comfortable with CRM nor with sales processes and some will actively short-circuit your CRM, sales reporting and forecasting. How can you spot CRM-friendly sales reps and hire them to help you attain sales success? Here are some interviewing tips that will pinpoint CRM-savvy sales candidates. These questions employ behavioral interviewing techniques. More >>