Harvest Solutions

Fall 2005

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Harvest Solutions Earns FrontRange Premier Elite Status

GoldMineHarvest Solutions has been named a FrontRange Premier Elite Partner by FrontRange Solutions, a global leader in service management, CRM, and voice application solutions for the growing small and medium enterprise (SME) and distributed enterprise markets. Harvest Solutions, a Massachusetts-based consulting and training firm specializing in Sales Force Automation (SFA) and Customer Relationship Management (CRM), is a reseller partner for FrontRange GoldMine® customer relationship management software. Harvest has extensive experience in the industry and provides a variety of services including needs assessment, planning, customization, implementation, data integration, training and support. The Harvest Solutions team is committed to a planned approach to CRM and SFA projects, working with the customer to build a strong foundation for future growth.

Sid Lejfer, president of Harvest Solutions, said, "We are excited to reach the Premier Elite Partner status. It is a formal recognition of our many years of experience in successfully implementing GoldMine for our diverse client base."

"Harvest Solutions is a leading CRM strategy consultancy and we are proud that they have chosen to offer GoldMine to its clients. We are especially pleased that Harvest Solutions has achieved our highest status for knowledge and sales as a Premier Elite Partner. Businesses of all sizes can work with Harvest Solutions to improve their marketing and sales effectiveness," commented Paul Petersen, GoldMine Americas Channel Sales Director for FrontRange Solutions.

FrontRange develops the GoldMine product suite - an award-winning Customer Relationship Management (CRM) solution used worldwide to manage a wide variety of business relationships and provide exceptional service. GoldMine helps users increase productivity, streamline sales and marketing, and win and retain customers by managing the information needed to build relationships.

Have we caught you attention? Call us today at (781) 530-3736 to find out how GoldMine can help your sales executives sell more!

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New Trends - The Data Doesn't Fix Itself

B2B ContactWould you pump swamp water into your swimming pool? Would you pump low octane gasoline into your high performance sports car? Of course not! Because, you spent thousands on these luxury items! But everyday, companies are pumping "dirty data" into their million dollar business applications.

Customer Relationship Management and Business Intelligence software are no longer "luxury items" but necessities for building and maintaining a strong, profitable, customer base. Companies are spending a fortune on these applications in hopes that the return on investment will be huge. Ultimately, their success is entirely dependent on the quality of the underlying data.

B2B Contact offers services that can keep your names, functions and emails up to snuff, and add valuable intelligence for marketing campaigns such as technology or budgeting information. A combination of email blasts and phoning "bounce backs" is just one example of how B2B Contact can manage change. That process pertains to existing data - but how do you assure proper "data hygiene" on leads coming in from the web, phone, and marketing campaigns? A dedicated individual, such as a B2B Contact Business Development Representative, can verify inbound leads before they hit the CRM database. This can be done remotely, or within your facility. Not only is this process show due diligence for the quality of your CRM data, it increases the value of the lead and therefore increases sales productivity.

To read the full article, click here.

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Harvest Solutions Welcomes...

Bob Stables
For over 18 years Bob has helped local companies in a variety of industries to find solutions to their unique business challenges. He has extensive business development experience, with particular expertise in the manufacturing, distribution, financial services and life sciences sectors.

Bob's knowledge of how business works, from the front to the back office, gives him the ability to guide clients in their technology decisions.

Bob has a Bachelor of Science degree from The University of Texas at Austin. He has two children.

Jack Bender
Jack Bender is a Senior CRM Consultant and Practice Director, specializing in the implementation of Microsoft CRM and SalesLogix Enterprise systems. Jack has extensive experience in performing needs analysis, implementation of the software, coordinating and implementing customizations tailored to the client's specifications and conducting training courses ranging from end-user to system administrator training. Jack is also skilled at integrating CRM systems with other databases and websites as well as creating complex custom reports.

Jack holds Engineer, Developer and Web Certifications from SalesLogix and Customization, Installation & Configuration and Professional Certifications from Microsoft CRM. He is also a Microsoft Certified Systems Engineer, a certified Dynalink Engineer and an Axonom and Scribe Insight Professional.

Jack has a Bachelor of Arts degree from the University of Maryland at College Park and a Masters of Arts from University of Massachusetts-Lowell where he was also an adjunct professor. He lives in Nashua with his wife and 3 children.
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1050 Winter Street
Waltham, MA 02451
781-530-3736
info@harvestsolutions.net