Microsoft Dynamics CRM
New Microsoft CRM Accelerators
Microsoft Corp. announces new CRM Accelerators for Microsoft Dynamics CRM that help organizations reduce costs and establish business insight across social networks, channel-centric organizations and Web interaction channels.
As with all CRM Accelerators, they are available at no additional cost to current Microsoft Dynamics CRM customers and partners. These solutions can be deployed as packaged extensions to Microsoft Dynamics CRM, or used to help develop new solutions - allowing organizations to help improve the time to value in tailoring Microsoft Dynamics CRM to their business needs.
The three new accelerators include:
- Social Networking Accelerator: Allows business professionals to monitor and analyze customers' conversations on social networking sites, and as a result, provides real-time status updates about their products and services. This accelerator delivers integration with Twitter; other networks will be introduced in future releases.
- Partner Relationship Management (PRM) Accelerator: Allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners.
- Portal Integration Accelerator. Connects Microsoft Dynamics CRM to an organization's Web experience. With this added capability, a business analyst can use point-and-click configuration to rapidly extend to the Internet any business process and drive costs out of everyday business interactions.
Need more information on these new Accelerators? Please contact our Microsoft CRM Practice Director, Bill Goulette, at (781) 530-3736 x104 or bgoulette@harvestsolutions.net.