Microsoft Dynamics CRM                                      Salesforce

Microsoft Dynamics CRM

Microsoft CRM Accelerators
In an effort to expand the value offered in the Dynamics CRM application, Microsoft has recently offered accelerators. These are pre-built, sometimes preconfigured add-ins that enhances functional aspects of the application. The accelerators generally do not require any additional software however there are a couple that require Microsoft Office SharePoint Server. Much more information can be found at http://blogs.msdn.com/crm/archive/2008/07/28/crm-statement-of-direction-and-crm-accelerators.aspx.

If you are interested in learning more about the accelerators, please contact our Microsoft CRM Practice Director, Bill Goulette, at (781) 530-3736 x104 or bgoulette@harvestsolutions.net.

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Salesforce

Offline Edition 2.0
Since its introduction, Salesforce users have relied on the Offline Edition to manage their customer data when working without Internet connectivity. Offline Edition 2.0 expands this capability by allowing users to capture and manage leads in the field. Offline Edition 2.0 also leverages custom objects with support for master-detail custom related lists offline. It also facilitates user adoption by automating the tedious task of conflict resolution. The new architecture of the Offline Edition allows users to carry more data with them and ensures that the information will be safe in the event that an unauthorized user gains access to the computer.

If you have any questions regarding the Offline Edition 2.0, please do not hesitate to contacts us. In New England, contact Jay Rivard at (781) 530-3736 x102 or jrivard@harvestsolutions.net. In Florida, contact Enrique Rairan at (954) 509-3761 or erairan@harvestsolutions.net.

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